Refund Policy
We want you to love what you receive from Daydrift Mono. If something isn't right, we're here to help.
Returns We accept return requests within 14 days of delivery. Items must be unused, in their original condition, and in original packaging.
To start a return, email us at tugce@philosoji.studio with your order number and reason for return. We'll guide you through the next steps.
Refunds Once your return is received and inspected, we'll notify you of the outcome. Approved refunds are processed within 5–7 business days back to your original payment method.
Damaged or incorrect items If your item arrived damaged or you received the wrong product, please contact us within 7 days of delivery with a photo and your order number. We'll make it right.
Non-returnable items Due to hygiene reasons, the following items cannot be returned once opened: eyelash extensions, false lashes, and mascara.
Sale items Sale items are final sale and cannot be returned or exchanged.
Questions? Email us at tugce@philosoji.studio— we typically respond within 1–2 business days.